Playing at pena67 should be an enjoyable experience, not a burden. We provide tools, guidance, and support to ensure every member plays within healthy and fully controlled limits.
At pena67, we believe that online gaming is a form of entertainment — just like watching a movie or playing sports. However, we recognise that without proper controls, it can have a negative impact on some individuals. That is why responsible gaming isn't just a slogan here — it's a core value we stand by.
The pena67 platform is built with a range of self-control features that let you set spending limits, manage your playing time, and if needed, request a pause or self-exclusion. All these tools are free and accessible directly from your account at any time.
We also encourage every member to honestly assess their playing habits from time to time. If you feel that gaming is starting to affect your daily life, finances, or relationships, it is time to seek help — and pena67 is here to support you through that process.
Remember: win or lose, pena67 always puts your well-being above everything else. This guide is here not to alarm you, but to help keep your gaming experience positive and in control.
If you answered "yes" to any of the questions below, it may be time to take a break and talk to someone you trust.
All the following tools are available free of charge to all pena67 members and can be activated at any time from your account settings.
Set a maximum deposit limit for a daily, weekly, or monthly period. Once the limit is reached, the pena67 system will automatically block additional deposits until the period resets. Financial control starts here.
Set the maximum amount of time you want to spend in a single session. The system will send a warning when the limit is nearly reached and automatically end the session when time is up. Keep your life in balance.
Need a short break? Activate an account pause for 24 hours, 7 days, or 30 days. During the pause period, you won't be able to log in or make any transactions. It's easy to activate and gives you space to think clearly.
If you need a more serious step, pena67 supports long-term self-exclusion — ranging from 6 months to permanent. These requests are processed by our dedicated team and cannot be reversed arbitrarily.
Set the maximum amount you're willing to lose within a given period. Once this limit is reached, the system will automatically block further play even if you still have a balance. Protect your finances with this feature.
View a complete summary of your gaming activity — time spent, total deposits, wins, and losses — in one clear dashboard. Knowledge is power; this data helps you make smarter decisions about your play.
The process is straightforward and can be done on your own without contacting support. Follow these steps to start managing your gaming experience.
Log in to your pena67 account using your registered username and password.
Click the profile icon at the top right corner and select "Responsible Gaming Settings" from the menu.
Choose the type of control you want to activate — deposit limit, time limit, account pause, or self-exclusion.
Enter the desired limit value, review it, and click "Activate". The limit takes effect immediately upon confirmation.
Pena67 has a firm policy: this platform is exclusively for individuals aged 18 and above. We use an identity verification (KYC) process to ensure all members meet the age requirement before they can make a deposit or play.
If you have children at home who use the same device, we strongly recommend taking the following steps to prevent unauthorised access:
If you suspect a minor has accessed a pena67 account, please contact our support team immediately. The account will be suspended at once while an investigation is carried out.
Asking for help is a sign of strength, not weakness. If you or someone you know is facing a gambling problem, the following support resources are available:
Remember — pena67 will not judge you. We are here to help, not to penalise. Every request for assistance we receive is handled with complete discretion and respect.
Answers to the most frequently asked questions about responsible gaming features at pena67.